We're great at it

Our flexible model offers custom solutions to help our partners succeed.

Amazon, Amazon Ads y todos los logotipos relacionados son marcas registradas de Amazon.com, Inc. o sus afiliados

General Consultation

We offer key insights in general regarding selling on Amazon, whether you’re a non-resident selling in the US, optimizing your account or inventory, looking to improve compliance, analyzing business model compatibility or third party software integration, we’re here to help.

FBA Inventory Reconciliation

We work to claim reimbursements that are rightfully owed to you. Units that were Lost in Amazon, Carrier Damage or show ambiguous movements in the past few months. We can also work on a daily basis to claim units Lost in the Inbound process. This is a Personalized service with a high success rate.

Suspension Prevention

Consultancy package to assist you in compliance with Amazon. Recommendations on best practices and course of action to optimize and maintain account health based on analysis of account. Weekly review of Account Health, Performance Metrics, Notifications and Feedback Health.

ASIN Reinstatement

We evaluate your case to see the potential of Reinstating your ASIN. Service includes writing a Plan of Action according to your business and following up with Amazon via email or phone. We will talk and appeal to Amazon, exhausting all possibilities. Every situation is special and there is No Guaranteed Success.

Category or ASIN Approval

We Assist you in getting specific Categories or ASINs approved on your Seller Central account. We work closely with you to gather the necessary information. Service includes opening a case with Amazon, following up and exhausting all possibilities. Every situation is special and there is No Guaranteed Success.

Special Situations

We’re able to help you with situations regarding Amazon Lending, Suspended Shipping Abilities, Account Suspension and other specific and particular issues with you or your account. Every situation is unique and Amazon is very complex. Therefore, there is No Guaranteed Outcome or Success.

One-Time Assessment

Review and Analysis of your Seller Account. We check Account Status, Performance Metrics, Notifications, Feedback and Inventory. We review all your history and perform an in-depth investigation to see potential risks and areas of improvement. We provide recommended course of action and suggestions.

Inventory Monitoring

Monthly, Weekly or Daily review of Inventory Health, Age and Sales Speed. We go over any items causing issues like Stranded Inventory, Pricing Errors and Listing Problems to ensure your inventory sells consistently and all your product listings remain active and ready to ship.

Consulting, Compliance, Prevention & Monitoring

Full Business Consulting Package to monitor and shield your Amazon Business account. We assist you with compliance and best practices with Amazon. Includes monthly consulting hours via phone and email and guaranteed* availability. We perform a weekly review of all Inventory, Listings, Performance Metrics, Account Health, Feedback and Notifications. Recommendations to optimize and maintain a healthy sales channel.

Amazon Brand and Marketplace Management

Experienced, expert-level Amazon partnership to manage all aspects of your presence in Amazon. Product Management, Amazon Marketing and Promotions, Pricing and Reseller Monitoring, Inventory Planning and Inbound Shipments. Account Monitoring. Grow and Protect your Brand while gaining improved customer experience. We gather information on product activity and customer needs so you can plan ahead.

Looking for something not mentioned here?

Talk to us. We have over 5 years of experience working with Amazon FBA both hands-on and closely with clients. Tell us what you need and we’ll see how we can help!

FBA Inventory Reconciliation

We carefully go through your Inventory Reports to open cases with Amazon to request reimbursements that are owed to you for units that were Lost, Damaged by Amazon-Partnered Carriers, Damaged during Transshipments, show unusual movements in the past months and any other activity that qualifies to receive a reimbursement. We can also work regularly to only claim units Lost or pulled out during the Inbound process. High success rate.

Approvals and Reinstatements

With these services we aim to help you get Approved for either a Category, ASIN or Reinstate an ASIN in your Seller Central account. We work closely with you to gather the required documents and information and suggest a course of action in accordance with your business model. We write a Plan of Action, follow up and appeal to Amazon. Every situation is unique to the seller, product type and past history with Amazon. While we cannot guarantee a positive outcome, we will exhaust all possibilities and options.

Xcid Network
Ecommerce Services Division

Hermosillo, Sonora, Mexico

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